Leadership 911
e·mer·gen·cy
/əˈmərjənsē/
noun
noun a serious, unexpected situation or unforeseen combination of circumstances that calls for immediate action.
"your quick response in an emergency could be a lifesaver"
How I help
Leaders, oftentimes, need a safe space to bounce ideas
or
a few minutes to pause.
Leadership 911
- Pause, reflect.
- Let's review your notes and gather the facts.
- Together, let's strategize potential resolution.
Reach Out
You can reach me Monday to Friday. Call me early before your day starts or after office hours. Please share the details of the situation and settle all the emotions.
It may be an hour phone call but afterwards you and I will have a plan how to respond.
Leadership 911 Conversations
It's an immediate need: a consult to bounce ideas, share frustrations and agree on a strategy for a successful outcome.
30 minutes - 1 hour
Write down the facts and then let's have a call to discuss:
- C ... Conflict: What's happening? What has lead to this point?
- P ... People What's been said? How is the team feeling?
- R ... Resolution Ideally, how would you like to proceed? and most importantly, what's best for the business?
If necessary, we engage partners
(for example, Employment Lawyer)
We prepare, think thoroughly through the situation, it's impact on the team, the business
and we can role play the difficult conversation too.
Preparing documents, planning for the conversation as well as leadership messaging to the team, is how I support Leaders and teams.
People Issues Keeping You Up at Night
I Worry:
- One person is toxic to team morale.
- Performance is simply not improving (beyond endless promises and commitments.)
- Team member's bad attitude is starting to affect the team, our customers and our company performance.
- This is one bad hire.
I'm afraid I might not say the right thing. I'm afraid I've waited (delayed) too long. I might not have taken notes or correctly documented coaching and conversations.
...I don't want to regret my business decisions.
Yet, if we do not address the people-issue quickly, more negativity (and less productivity) will impact business, our reputation and so much more.
This issue has been brewing, the people issues are keeping me (and my leadership team) up at night!
Return on Investment
Working with Kimberly to help solve this quickly.
Whether the Team has informed you or not, they are watching.
The are counting on your leadership:
- The Team is your priority. You value their hard work, dedication and loyalty.
- Leaders do not allow someone to corrupt the workplace culture.
- You do not stand for misconduct and misaligned values with the company values.
- Act with the Team and Customer's best interest and care at heart.
- You (the Leader) have
- Peace of mind that performance expectations are clear. You lead the team and engage them so business is thriving.
- Open Lines of Communication. Celebrate and recognize positive impact both individually and collectively.
- Confidence that your decision is the best decision for all involved. This is a business decision.
Coaching
Leadership Coach Certified
Leadership Coach Certified
Leadership Coach Certified
Let's get started
Leadership Coach Certified
Leadership Coach Certified
I truly believe that leadership coaching can be one of the most effective ways to impact (and speed up) business transformation. Coaching energizes and empowers Leaders.
Coaching turns moments into momentum.
I can help.