noun a serious, unexpected situation or unforeseen combination of circumstances that calls for immediate action.
"your quick response in an emergency could be a lifesaver"
Leaders, oftentimes, need a safe space to bounce ideas
a few minutes to pause.
You can reach me Monday to Friday. Call me early before your day starts or after office hours. Please share the details of the situation and settle all the emotions.
It may be an hour phone call but afterwards you and I will have a plan how to respond.
It's an immediate need: a consult to bounce ideas, share frustrations and agree on a strategy for a successful outcome.
30 minutes - 1 hour
Write down the facts and then let's have a call to discuss:
If necessary, we engage partners
(for example, Employment Lawyer)
We prepare, think thoroughly through the situation, it's impact on the team, the business
and we can role play the difficult conversation too.
Preparing documents, planning for the conversation as well as leadership messaging to the team, is how I support Leaders and teams.
I'm afraid I might not say the right thing. I'm afraid I've waited (delayed) too long. I might not have taken notes or correctly documented coaching and conversations.
...I don't want to regret my business decisions.
Yet, if we do not address the people-issue quickly, more negativity (and less productivity) will impact business, our reputation and so much more.
This issue has been brewing, the people issues are keeping me (and my leadership team) up at night!
Working with Kimberly to help solve this quickly.
Whether the Team has informed you or not, they are watching.
The are counting on your leadership:
First let's understand the current situation: let's review the facts, the notes, the strategies to support and the employee's responses.
Does the employee know that their role is in jeopardy?
Let's take time to pause.
Then if necessary, let's engage key partners and activate an action plan. This could move quickly to an exit conversation or if we need to allow time, then let's create a plan, an opportunity to demonstrate improvement.
Strategize and activate. There's no more time to waste.
Let's be clear.
It is understood and agreed to that the Senior Leaders of the company may provide certain information that is and must be kept confidential. To ensure the protection of such information, and to preserve any confidentiality necessary, it is agreed that Kimberly and PeopleBrain will keep the information in strict confidence and not disclose the confidential information unless required to do so by law.
I truly believe that leadership coaching can be one of the most effective ways to impact (and speed up) business transformation. Coaching energizes and empowers Leaders.
Coaching turns moments into momentum.
I can help.